Scratch Card Terms and Conditions


No purchase necessary.

Only one entry per person.

Entrants shall be deemed to have accepted these terms and conditions

These scratch cards are open to UK residents except employees of BrightHouse or members of employees’ families (defined as parents, siblings, spouse & children).

Entrants must be aged 18 or over.


Winners of a product prize must redeem their scratch card store - visit store finder to locate your nearest store – or via email

Winners will need to provide their contact details and the claim code from the scratch card.


Product prizes will be delivered direct to the winner at an address they specify.


Winners of 1 or 2 weeks free or money off a new agreement  please visit your nearest

store. Our friendly staff can help you redeem your prize when you take out a new agreement.

Remember to take this scratch card with you as you’ll need this to redeem your prize.

Winners of the following prizes must redeem their scratch cards in store only from 5th November until 24th December 2018:

1 week free on any new agreement

2 weeks free on any new agreement

£10 off any new agreement

£20 off any new agreement


Product prizes must be redeemed by 31st January 2019. The prize will be delivered to the winner within 30 days of being redeemed.

The product prizes available are as follows:

Sony Shake (3 prizes available)

Samsung 55" TV (2 prizes available)

You have won a Sony 55" TV (2 prizes available)

You have won a Hisense 65" TV

Asus Zen 5 Mobile Phone (5 prizes available)

Samsung Galaxy S9 Mobile Phone (5 prizes available)

Asus 15.6" Laptop (5 prizes available)

Sony PS4 bundle (2 prizes available)

Xbox One X bundle (2 prizes available)

Nintendo Switch Bundle (2 prizes available)

Tibo Stereo 10 (5 prizes available)

Hoover 13kg AXI Washing Machine (5 prizes available)

No cash alternatives will be substituted for the prizes. The promoter reserves the right to offer alternative items of a greater or equivalent value should unforeseen circumstances require it.

To redeem your prize you may be required to provide your name and contact details. Any winners found to have provided a false name or contact details will be disqualified.

The winners consent to publication of their first names on the BrightHouse website, Facebook page and may be invited to participate in post-event publicity arranged by or on behalf of the promoter.

The decision of BrightHouse is final and no correspondence will be entered into.

Please view the Privacy Policy here for details on how we will use your information.

Credit offered is subject to status and affordability checks. BrightHouse reserve the right not to extend credit. Caversham Finance Limited, trading as BrightHouse, 5 Hercules Way, Leavesden Park, Watford, WD25 7GS, is registered in England and Wales. Registration number 785922. Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority. Firm reference number 695094