Our new commitments to you

Hello, I’m Anth Mooney and I recently started as the new CEO of BrightHouse. The first thing I wanted to do was say thank you to all our customers for being the most important people at our company.

I’m excited to be joining this great business, which for 25 years has been helping people in this country to pay weekly for the things they need for their homes.

BrightHouse is here to make lives easier, and it’s my job to make that a reality for you. I’ll keep my end of the bargain and all I ask in return is that you give me a chance to prove that we’re doing the right things and working to give you a better deal than before.

We’re Making Some Big Changes

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1. We won’t be closing any stores

We know how important it is to have a local store so we’re committing to keeping all our stores open. In fact we’re planning on opening a few more stores in new locations across the UK.

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2. We’re matching prices with Argos

We know you want the best value products on the high street so from today we are matching our product prices to Argos. You won’t find our products cheaper at Argos* and if you do, we’ll always match that price.

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3. We’re rewarding your loyalty

Customers who show comitment to us deserve to have that loyalty rewarded so we’ll be launching a loyalty scheme to reward our best customers. Register your interest with one of our team today to make sure you won’t miss out.

Your feedback is important to me, I want to hear what you have to say – good or bad. Feel free to email me and let me have your thoughts or just pop into your local store and chat to the team.

You can also sign-up to receive our email newsletter here so that you get our best deals and special offers. You will be the first to hear about our new products, personalised offers and services.

We are on a journey, and this is just the start of the changes we are making to BrightHouse, watch this space.

Thanks again for being a BrightHouse customer.