Managing your Money

Everything you need to know

Who can apply for credit at BrightHouse?

Who can apply?

Anyone can apply to shop with BrightHouse, but before we supply you with any of our products we want to be sure that paying for it will fit within your weekly budget. As part of your application we will run a credit check to see whether an agreement is affordable for you. All you need to apply is proof of identity, address, income, and how much you spend on things like rent and utility bills. You can view our full list of acceptable forms of documentation here.

What happens once you're accepted?

Anyone BrightHouse accepts for credit will have followed our application process, and will then receive a decision in under two minutes. If successful, you'll be able to create an agreement for your selected product, complete your first payment and then simply select your preferred delivery date. You can usually do this all online, unless we need some extra information from you – in which case we'll ask you to come in store. If you need to make another purchase, your add on products can be put onto the account a few weeks after the date of the first product agreement (but we'll run a credit check every time).

Who can apply for BrightHouse credit?

There are a few things you may want to consider before applying for credit with BrightHouse. Though we aim to help anyone purchase the products that they want, we will always act in the best interests of our customers. Always be realistic with yourself about whether you can afford the minimum payments, and whether you have paid back credit in the past (and made the payments on time). Finally, think carefully about whether you will be able to afford this commitment over the coming year(s). If you think that this is a viable alternative to paying for a product outright, then BrightHouse could be the option for you.