At BrightHouse we care passionately about our customers. All of our store colleagues are dedicated to delivering good service, but if you have any questions, why not browse our frequently asked questions?
Five Star Service
At BrightHouse we do our best to look after our customers, and understand that everyone goes through ups and downs; that’s life!
Fast Track is our new, quick and simple application process, which is available when we are able to electronically verify your income using data from a credit bureau.
If you're unhappy with the service you've received, our complaints process is here to support you.
Get in touch with any questions or queries you may have about BrightHouse, whether you’re a customer or interested in becoming one.
If you have any questions about the annual statement you have received, please take a look at our FAQs page.
Complete our online form to redeem a product offer which came with your purchase.