To find out more about cookies, how we use them and how to manage them take a look at our Cookies Notice.
Please contact us using one of the following methods or alternatively see if our FAQs page answers your query.
For questions concerning your annual statement please see if our Statement FAQs page answers your query.
Fields marked with * are compulsory
To contact us by post our details are:
Or you can call our customer care line on (calls may be recorded for quality and training purposes):
17 day delivery applies to warehouse and store stock only. Non-stock items may take longer.
2During period of hire purchase agreement.
3Insurance for fire, theft and accidental damage is required for the duration of the agreement. If you do not have an appropriate insurance policy, optional Product Insurance is available. Subject to acceptance, optional Product Insurance is provided by way of insurance from Caversham Insurance (Malta) Limited which is incorporated in Malta and regulated in respect of its insurance business by the Malta Financial Services Authority. The insurer falls within the jurisdiction of the UK Financial Services Compensation Scheme. The insurance is arranged through Caversham Finance Limited, trading as BrightHouse, 5 Hercules Way, Leavesden Park, Watford, WD25 7GS. Registered in England 785922.
Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority for consumer credit. It is on the Interim Permission Consumer Credit Register with Reference Number 345103. The Register is available here.
BrightHouse reserve the right not to extend credit. Terms and conditions apply. Ask in store for details.
Copyright BrightHouse. All rights reserved
Find out more at http://www.brighthousegroup.co.uk