Additional product cover
At BrightHouse we do our best to look after our customers, and understand that everyone goes through ups and downs; that’s life!
However, we can help you prepare for when things don’t quite go according to plan, with one of our cover policies or contracts.
These are specifically designed to help BrightHouse customers, and their families, when times are hard.
Optional Service Cover (OSC)
With our Optional Service Cover (OSC) you won’t need to find a penny extra if your product breaks down. We’ll aim to repair it or replace it quickly, with all parts and labour included - no hidden charges. What’s more you can return your product at any time during your agreement, and you won’t have to pay a penny more! (Terms and conditions apply). Download full details of Optional Service Cover here.
Damage Liability Cover (DLC)
Damage Liability Cover (DLC) means that you will not have to continue to pay for your product if it is damaged or stolen. Our hire purchase goods must be covered against damage caused by fire, theft or accident. If you do not have a home contents insurance policy or alternative insurance to cover hire purchase goods, BrightHouse’s DLC is available.
Extended Service Cover (ESC)
If you decide to keep your product after your agreement is paid in full, our extended service cover will protect you against the cost of repair bills for up to 2 years. Download full details of Extended Service Cover here.