
BrightHouse announced the start of a partnership with NSPCC in January 2010. The NSPCC is the UK’s leading children charity specialising in child protection and the prevention of cruelty to children. The NSPCC’s purpose is to end cruelty to children FULL STOP. The NSPCC runs projects and services across the United Kingdom and Channel Islands, including ChildLine, the UK’s free, confidential 24-hour helpline for children and young people.

This charity, for young sports people, helps the next generation of young British sportsmen and women to succeed. BrightHouse is supporting 3 athletes with personal grants from January 2013.

BrightHouse is an active supporter and fundraiser for the Retail Trust, a national charity that offers a confidential helpline, financial assistance and other practical help and support. It serves employees, former employees and families of the UK retail industry.

Credit Action is a national charity which aims to relieve poverty though the provision of money advice and the advancement of education on debt management. It operates at a national level through advocacy, collaboration and partnerships with various groups and companies, with a particular emphasis on those most vulnerable to financial difficulties. Credit Action provides advice to BrightHouse.

We believe in responsible lending and, as a member of the Consumer Credit Trade Association, we follow voluntary regulations through a code of practice. When taking out an agreement with BrightHouse you can be assured that we are a responsible lender. It is in our best interest not to financially overburden our customers. We want our customers' experience of BrightHouse to be positive, specifically the 'affordable way to buy things for the home'. This will encourage repeat purchases and customers will tell their friends and family about our outstanding products and service.