At BrightHouse, we know that not everyone can afford to pay up front for a large purchase like a washing machine or a sofa and not everyone can afford to pay a sizeable deposit payment either. That’s why at BrightHouse, we’re proud to offer customers weekly affordable payments.
Our weekly payment option comes in the format of a Hire Purchase Agreement. If you wish to be considered for credit, you’ll need to apply online here or pop into one of our stores.
The vast majority of our customers take out a finance credit agreement with us, and it’s important that we form a long term relationship with our customers. It is not in anyone’s interest to over-extend, or put our customers in financial difficulty and we will support them through their time with us. We publish a Lending Charter that we strictly adhere to.
We are committed to helping our customers improve their credit rating, especially if they have suffered credit problems in the past and so we have compiled some simple tips to help improve your credit rating.
Never miss a payment - Easy Pay
With BrightHouse Easy Pay, we will automatically request payment from your bank each week. If we are unable to collect the amount due, we will let you know. Your bank will not charge you any set-up fees or charges if a payment fails and you can cancel it at any time.
Unable to make your weekly payment?
We understand that life has its ups and downs, and we are here to support you, our customer. If you are unable to make your weekly payment, we recommend the following action:
- Immediately contact your store to let them know your situation
- Consider returning the item or down-grading to a less expensive option (neither of which you will be charged for) to limit your exposure to late fees
In all instances, your store should be your first port of call for assistance, support and guidance, but if you are in anyway unhappy with the service you receive, please contact our Customer Relations team here or call them on 0800 526 069.